Pay: $32,681- 36,023
Summary of Objectives
The purpose of this position is to provide administrative, permitting, and customer service support to the Clarendon County Planning & Zoning Department. This position reports to the Deputy Planning Director.
The Planning & Zoning Services Specialist serves as a primary point of contact for the public; receives and processes permit and planning applications; uploads documents into the County’s cloud-based permitting system; and assigns applications to the Building Official, Program and Permit Technician, and other appropriate staff. The position provides general information regarding zoning uses, application requirements, and permitting procedures and must develop a working knowledge of the Clarendon County Unified Development Code (UDC) and departmental policies and procedures.
Essential Functions
· Serves as a primary point of contact for the Department by answering telephone calls, greeting visitors, responding to routine inquiries, and directing customers to appropriate staff.
· Receives planning, zoning, building, and permitting applications and reviews submitted documents for administrative completeness.
· Scans and uploads applications, plans, plats, and supporting documents into the County’s cloud-based permitting system.
· Assigns and routes permit applications to the Building Official, Program Coordinator, Permit Technician, and other appropriate staff.
· Provides general information regarding zoning uses, application requirements, departmental procedures, and the permitting process.
· Uses the Clarendon County Unified Development Code, zoning maps, departmental policies, and other reference materials to respond to routine inquiries.
· Refers matters requiring zoning interpretations, technical review, or official determinations to the appropriate professional staff.
· Maintains accurate electronic and physical departmental records.
· Operates computers, printers, scanners, copiers, telephones, cloud-based software, and other office technology.
· Prepares routine correspondence, reports, spreadsheets, logs, and other departmental documents.
· Provides courteous and professional customer service to citizens, property owners, contractors, developers, and other members of the public.
· Performs related work as assigned.
Knowledge, Skill and Abilities
· Ability to learn and apply planning, zoning, permitting, and departmental procedures.
· Ability to develop a working knowledge of the Clarendon County Unified Development Code.
· Strong organizational skills and attention to detail.
· Ability to accurately process, upload, route, and maintain electronic documents and records.
· Ability to operate computers, printers, scanners, copiers, cloud-based systems, and other office technology.
· Ability to manage multiple assignments and prioritize work.
· Ability to communicate clearly, professionally, and courteously with the public and County staff.
· Ability to recognize when an inquiry should be referred to professional or supervisory staff.
Minimum, Education and Experience
· High school diploma or GED equivalent required.
· A minimum of two (2) years of administrative, clerical, customer service, permitting, local government, construction, real estate, planning and zoning, building services, code enforcement, or closely related experience preferred.
· Experience working directly with the public and using computers, cloud-based applications, printers, scanners, and other office technology is preferred.
· An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered.
Physical Demands
Performs primarily sedentary work involving sitting, standing, walking, and regular keyboard operation. May require exerting up to 10 pounds of force on a regular or recurring basis.
Standard Clause
May be required to work evenings to meet the County's business needs.
This job description is not intended to contain a comprehensive listing of all duties and responsibilities. Additional duties may be assigned as necessary.